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TERMS AND CONDITIONS OF SALE
PAYMENT
- Visa,
Mastercard, Money Order, and Cashier’s Check are accepted
for payment.
- Published
prices do not include shipping and handling charges and applicable
taxes.
- Customer
is responsible for paying any freight charge caused by refused
shipment or unclaimed goods.
- If
tax exempt, buyer will provide Word Pro Systems, hereinafter
Word Pro, with an exemption certificate in form and substance
satisfactory to the relevant taxing authorities.
- All
legal and collection fees incurred by Word Pro Systems L.L.C.
resulting from past due payment(s) are the responsibility
of customer, whether or not suit is filed.
- This
sale contract is made and entered into within, and shall be
governed by and construed in all respects in accordance with
the laws of the State of Missouri. Venue shall lie exclusively
in the courts of St. Louis City, Missouri.
WARRANTY
- New
equipment carries full manufacturers warranty, unless otherwise
specified.
- Refurbished
and/or used equipment carries 30 day parts exchange warranty,
unless otherwise specified.
- CPUs
carry a 30 day warranty.
- Original
invoice must accompany warranty repairs/exchanges.
- All
software is non-returnable.
- Word
Pro makes no express or implied warranty of any kind for products
with regard to performance, merchantability, or fitness for
any particular purpose. Further, Word Pro is not responsible
for any defect in products, loss or inaccuracy of data of
any kind, nor for any direct, indirect, incidental, or consequential
damages resulting therefrom.
- Word
Pro does not guarantee product compatibility.
- Word
Pro reserves the right to replace a defective product with
another product of a different brand having similar technical
specifications.
- All
warranties VOID if damage caused from act of God, war, electrical
faults, or misuse (i.e. , lightning, water damage, electrical
surge/spike, etc. )
- All
warranties VOID if warranty seal is broken, removed, visible
damaged or altered goods.
DISCLAIMER
- All
published prices, availability and specifications are subject
to change without notice.
- We
are not responsible for accuracy, completeness, reliability,
compatibility, content or availability of any information.
- Under
no circumstances shall WPS be liable for any special, indirect,
incidental or consequential damages of any kind or nature
whatsoever, including, without limitation, lost goodwill,
lost resale profits, loss of data or software, work stoppage
or impairment of other goods, and whether arising out of breach
of any express or implied warranty, breach of contract, tort
(including negligence), strict product liability of otherwise,
even if advised of the possibility of such damage or if such
damage could have been reasonable foreseen.
- Word
Pro shall not be liable for any failure to perform or delay
in performing any of its obligations when such failure or
delay is due to circumstances beyond its reasonable control,
including, without limitation, any act of God, war, strike,
riot, fire, flood, earthquake, lock-out, late or non-delivery
by suppliers, shortage or unavailability of materials, components
or transportation facilities, or any act, refusal to act,
regulation, order or intervention of any governmental authority.
- The
laws of the State of Missouri shall be governed by and construed
in all respects. Venue shall lie exclusively in the
courts of St. Louis City, Missouri.
RMA (Return Merchandise
Authorization)
- Customer
must obtain an RMA number for any defective product. RMA
numbers are valid for fourteen(14) days only. Any product
returned without an RMA number on the outside of the package
or with an RMA number over fourteen (14) days old will be
rejected. It is necessary that you report and return
products promptly. Problems reported after warranty
ends may not be eligible for warranty repair or replacement.
- Call
Word Pro with the following information
- Call
WPS (314)351-8111 immediately
- Invoice
number and date of the purchase
- Serial
number(s) of the components
- Problem
description
- Items
will not be cross-shipped for any reason
- Returns
must be complete with original packaging, all manuals, software,
cables, warranty cards, static bags, etc. , just as
you received them. If the product is not returned in
its entirety, a fee will be charged for missing items.
- All
returns must have an RMA number clearly referenced on shipping
label.
- The
invoice must accompany return.
- All
products must be shipped freight pre-paid by the customer.
- Valid
warranty product will be shipped back to customer via ground
delivery. Express shipping will be at additional costs
to the customer.
- Customer
will be charged additional for testing and repackaging when
returned "Bad" items are found to have no problems or defects.
- Items
found to be out of warranty or not belonging to WPS will not
be replaced. Instead, they will be returned back to
the customer freight-collect.
EXCHANGES
- For
wrong items, missing items, or other discrepancy, customer
should report to RMA department on the day in which the items
were received.
- Any
claims after one business day of receipt will not be honored.
- In
case of shipping damage, customer should notify the carrier
immediately and ask them to issue damage reports.
- Customer
is responsible or paying any freight charge caused by refused
shipment or unclaimed goods.
- Word
Pro will make every reasonable effort to deliver on time,
however, Word Pro will not be liable for late or lost shipments.
Word Pro Systems
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